The technology support service for all ages


Check if your phone is online

If your phone or tablet isn’t connected to the internet, there is an easy way to check.

Follow the 2 steps below

Step 1 of 2. Access control centre

Swipe your finger up from the bottom of the phone and you can see the control centre

Step 2 of 2. Check wifi and data

Make sure your mobile data icon is green and your Wifi icon is blue.

If they’re not, just tap them to switch it on.

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