Available 4-8pm Monday to Friday
We’ve built a network of volunteers to help you with any of the everyday tech support questions you may have. You can call us for any problems big or small.
Here are some of the most popular topics:
What does April do?
We provide a free to access website dedicated to helping you get the most out of your everyday technology which contains step-by-step guides, easy to follow videos and lots of other help in the ‘Find Help‘ section. We also provide a free telephone support line, staffed by volunteers.
How much does the service cost?
It’s free! Whilst the impact of Coronavirus is still felt and people are in lockdown, we’ll keep the volunteer service running.
What personal data do you collect about me?
Who are the volunteers?
The volunteers are individuals from across the UK who are committed to help. They have been ID checked by April and we record all of the calls to keep everyone involved in the project safe.
Are you liable if I do something wrong online?
No, we are not liable for any problems or loss that you suffer due to your activities online. We do our best to ensure that all our materials and our advice are as accurate as possible and tailored to your individual needs. However, we cannot always guarantee that our advice is specifically tailored and/or that you don’t inadvertently do something that exposes you to risk in your use of technology. You should always contact our helpline if you have concerns or issues – that is the best way to stay safe online.